Use cases

Send every purchase request down the right approval path

Reads what an employee wants to buy and why, picks the spend category and flags privacy, security, AI, safety or late reviews. Amounts stay in code.

Try it on this example

Example · A call recording tool for sales, with an order form waiting to be signed

Supplier named by the requester (empty if none): Tellari

What the requester wants to buy, and why

Requester: Ilse Brouwer, Sales operations lead, Utrecht Cost centre: 4110 Sales Benelux What do you want to buy? A call recording and coaching tool from Tellari for the inside sales team. It records our Teams calls with customers, transcribes them and gives each rep a summary and a talk-time score after each call. We need 40 seats. Why do you need it? Managers currently coach reps by sitting in on calls, which covers maybe one call per rep per month. With recordings they can review calls when they have time and new reps can learn from the best calls. We think it will shorten ramp-up for new hires. How will it be used? It needs to connect to Microsoft Teams so it can join calls, and to our CRM so each recording is saved against the right customer and opportunity. Reps would log in with their normal company account. Cost and timing About EUR 38,000 a year on a 12-month subscription, billed annually. Their account manager has sent an order form and says the discount is only valid until the end of the month, so we would like to sign it this week. Nothing is signed yet.
  1. Does the purchase request say what is being bought and what it is for, clearly enough to route it?Yes98%
  2. Which spend category does the purchase request belong to?Software and SaaS100%
  3. Will the supplier or product store, process or see personal data about customers, staff or applicants?Yes98%
  4. Will the product or supplier connect to company systems, need logins to them, or be installed on company devices?Yes98%
  5. Does the product or service use AI or machine learning on company data?Yes96%
  6. Will the supplier's people work at company sites or directly with company staff?No88%
  7. Is the purchase a subscription, retainer, rental or other commitment that runs beyond one order?Yes99%
  8. Is the purchase for a regulated use on our list: hazardous substances, product testing or release, or possibly export-controlled items?No95%
  9. Does the request say the purchase has already been ordered, agreed or started with the supplier?No89%

These are real answers stored from one run on this example.

The prism behind it

Send every purchase request down the right approval path9 questions

Fields

  • What the requester wants to buy, and why
  • Supplier named by the requester (empty if none)

Context

Purchase requests raised by staff at Keldwick Instruments, a maker of laboratory instruments with offices and plants in the Netherlands, Germany and Poland. Staff describe what they want in their own words on the procurement intake form. The answers pick the approval template and add reviewers on the day the request is raised. Procurement staff approve or return every request; nothing here approves or refuses spend. Code, not these answers, reads the amount, checks it against budgets and approval limits, and checks the supplier against our contract and supplier lists. Review rules: - Personal data: anything that will store, process or see personal data about customers, staff or job applicants goes to the privacy team. - System access: anything that connects to our systems, needs logins to them, or is installed on company laptops, phones or plant equipment goes to IT security. - AI: any product or service that uses AI or machine learning on our data goes to the AI review group. - On site: any supplier whose people will work at our sites, or directly with our staff, needs health and safety and contractor checks. - Ongoing: subscriptions, retainers, rentals and other commitments that run beyond one order go to finance for a commitment review. - Regulated use: hazardous substances, equipment used to test or release products we ship, and technical items that may be export controlled go to the quality and trade compliance team. - Retrospective: a purchase already ordered, agreed or started before approval goes to the procurement manager.

Questions

  1. Does the purchase request say what is being bought and what it is for, clearly enough to route it? Yes / No

    Read the request and the supplier field. Enough means a reviewer can tell the kind of product or service and the business need without writing back. A price or a supplier is not needed. Yes: The request says what is wanted and why, clearly enough to pick a category and reviews. No: The request is too vague to tell what is being bought or what it is for, such as "need budget for the tool we discussed".

  2. Which spend category does the purchase request belong to? Choice

    Read the request and the supplier field. Choose the category of the main thing being bought. If a request covers a product and the service to set it up, choose the product.

    • Software and SaaS Software licences, cloud services and online tools, including apps with a monthly or yearly subscription.
    • IT hardware Laptops, phones, screens, servers, network equipment and their accessories.
    • Laboratory and plant equipment Machines, tools, test and measurement equipment, and spare parts for our plants and laboratories.
    • Production materials Raw materials, components and packaging that go into the instruments we sell.
    • Professional services Consultants, agencies, auditors, lawyers and other firms paid for advice or a piece of work.
    • Temporary staff and contractors Individual contractors or agency staff who work under our direction, paid by time.
    • Marketing and events Advertising, trade fairs, sponsorship, promotional items and event venues.
    • Facilities and office Cleaning, maintenance, furniture, office supplies, catering and building works.
    • Travel Flights, trains, hotels and car hire bought as a purchase, not claimed as expenses.
    • Training Courses, certifications, conferences attended for learning, and e-learning.
    • Freight and logistics Transport, couriers, warehousing and customs services.
  3. Will the supplier or product store, process or see personal data about customers, staff or applicants? Yes / No

    Read the request. Count recordings, contact lists, CRM data, HR or payroll data, and any product that holds names, emails, phone numbers or other details about people, even if the request does not say "personal data". Yes: The product or service will hold, process or see details about identifiable people. No: Nothing in the request suggests the supplier or product will handle details about people.

  4. Will the product or supplier connect to company systems, need logins to them, or be installed on company devices? Yes / No

    Read the request. Count integrations with our systems, single sign-on, API access, software installed on laptops, phones or plant equipment, and supplier staff needing accounts on our systems. Yes: The request describes or clearly implies such a connection, login or installation. No: The request describes a product or service that stands alone from our systems.

  5. Does the product or service use AI or machine learning on company data? Yes / No

    Read the request. Count features such as automatic transcription, summaries, scoring, chat assistants, generated text or predictions that run on data we give it. Yes: The request says or clearly implies the product uses AI or machine learning on our data. No: Nothing in the request suggests AI or machine learning features.

  6. Will the supplier's people work at company sites or directly with company staff? Yes / No

    Read the request. Count installers, engineers, cleaners, trainers or consultants coming to our offices, plants or laboratories, and contractors working inside our teams. Yes: The supplier's people will be on our sites or work alongside our staff. No: The supplier works remotely or only delivers goods.

  7. Is the purchase a subscription, retainer, rental or other commitment that runs beyond one order? Yes / No

    Read the request. Yes: The request describes a subscription, annual licence, retainer, rental, lease or framework that continues or renews. No: The request is a one-off purchase of goods or a single piece of work.

  8. Is the purchase for a regulated use on our list: hazardous substances, product testing or release, or possibly export-controlled items? Yes / No

    Read the request and the regulated use rule in the context. Yes: The purchase is a hazardous substance, equipment or software used to test or release products we ship, or a technical item that may be export controlled. No: The purchase is for none of these uses.

  9. Does the request say the purchase has already been ordered, agreed or started with the supplier? Yes / No

    Read the request. Count an order already placed, a contract or order form already signed, work already started, or goods already delivered. A quote, an order form received but not signed, or a free trial with no commitment does not count. Yes: The request says the purchase or the work has already been ordered, agreed or started. No: Nothing has been ordered, signed or started yet.

Lens columns

enough_detail, enough_detail_probability, spend_category, spend_category_probability, handles_personal_data, handles_personal_data_probability, system_access_or_integration, system_access_or_integration_probability, uses_ai, uses_ai_probability, onsite_or_people, onsite_or_people_probability, ongoing_commitment, ongoing_commitment_probability, regulated_use, regulated_use_probability, already_bought, already_bought_probability

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