Use cases

Sort broker submissions by fit with your appetite

Reads each broker submission against your appetite: class, fit, exclusions, quotability, claims history. An underwriter decides; people send declines.

Try it on this example

Example · Property owners renewal: EPS panels on one extension, two units empty, incumbent leaving

Covering email from the broker: From: Stuart Webb <stuart.webb@kingsbridge-partners.example> To: New Business <newbusiness@mga.example> Date: Mon, 21 Sep 2026 10:14 Subject: New submission - Hawksmoor Road Estates Ltd - Cobden Lane Trading Estate - renewal 1 November Morning all, Please find attached our presentation and the 2024 survey for Hawksmoor Road Estates Ltd, property owners cover for their trading estate on Cobden Lane. The current insurer has told us it is withdrawing from all composite panel risks across its property owners book at renewal, so we are looking for a new home. Nothing to do with this client, who has been with them for nine years. Six units in a steel-frame terrace. Units 3 and 4 have been empty since March while the client finds a new tenant; the managing agent inspects weekly. The survey picked up EPS-cored panels on the later extension to units 5 and 6, and the client is getting quotes to replace them next year. Renewal is 1 November and we'd appreciate terms by 23 October if you can. Many thanks, Stuart Webb Account Executive, Property Kingsbridge Partners

Presentation, proposal and survey text extracted from the attachments

BROKER PRESENTATION Insured: Hawksmoor Road Estates Ltd Risk address: Units 1 to 6, Cobden Lane Trading Estate Cover required: Property owners, buildings and loss of rent, with property owners liability Renewal date: 1 November 2026 The building A single-storey terrace of six light industrial units built in 1978, steel portal frame on concrete slab. Walls are brick to 2 metres with profiled metal cladding above. Roof is insulated metal composite panel with rooflights. Units 5 and 6 were extended to the rear in 1994, also in composite panel. Total floor area about 3,900 square metres. Gas-fired heating in the office areas of each unit only. Intruder alarm in each let unit, CCTV across the yard, palisade fencing and a locked gate at night. Tenants Unit 1: commercial printer (digital and litho, no solvent storage beyond daily use) Unit 2: bathroom and tile showroom with trade counter Units 3 and 4: vacant since March 2026, cleared, services isolated except the alarm, inspected weekly by the managing agent Unit 5: parcel storage and local distribution Unit 6: tyre fitting and wheel alignment Management Managed by Aldridge Property Management, who carry out weekly inspections of vacant units and a monthly inspection of the estate. Electrical installation condition reports for the common parts dated May 2025, all satisfactory. Sums insured Buildings: £4,200,000 (declared value, reinstatement valuation dated 2024) Loss of rent: £380,000, 24 month indemnity period Property owners liability: £5,000,000 Claims experience, last five years 2021: escape of water in unit 2 office, £6,400 paid, closed No other claims. SURVEY EXTRACT (risk survey, March 2024) Construction: original terrace roof panels confirmed as mineral wool core by core sample. The 1994 rear extension to units 5 and 6 has composite wall and roof panels with an expanded polystyrene (EPS) core, confirmed by core sample at two points. No LPCB certification found for the extension panels. Recommendation 24/01: replace or fully separate the EPS-cored extension panels. Client response: quotes being obtained for replacement in 2027. Occupancy: tyre storage in unit 6 is kept to racking at the front of the unit, away from the extension wall.
  1. Which class of business is the broker asking us to quote?Property owners100%
  2. How does this risk fit our appetite wording?Outside appetite100%
  3. Does the submission describe any construction, occupancy or activity that our appetite excludes?Yes98%
  4. Does the risk match the target business named in our appetite?No89%
  5. Is the submission complete enough for an underwriter to quote?Ready to quote98%
  6. Does the claims experience in the submission mention a large loss, repeated claims or a claim still open?No85%
  7. Why is this risk coming to us, as the broker describes it?Current insurer leaving the class100%
  8. Does the broker state a date by which terms are needed or cover must start?Yes99%

These are real answers stored from one run on this example.

The prism behind it

Sort broker submissions by fit with your appetite8 questions

Fields

  • Covering email from the broker
  • Presentation, proposal and survey text extracted from the attachments

Context

We are a London MGA and Lloyd's coverholder writing UK commercial property through brokers. This prism reads new business submissions for our property owners class. Each covering email and the text extracted from its attachments are read here the day they arrive. An underwriter decides every risk: nothing here quotes, declines, binds or writes to a broker. Sums insured, rent, dates and claim amounts are read by code or by the underwriter, not judged here. Declarations about directors, such as criminal convictions or insolvency, are read only by the underwriter. Property owners appetite: - We write: offices, shops with flats above, light industrial units, warehouses let to commercial tenants, and purpose-built blocks of flats, in the UK, of brick, block, stone, concrete or steel frame construction. - Target business: multi-tenant industrial estates and retail parades that are fully let, looked after by a professional managing agent, with a clean claims record. - Referral to a senior underwriter: any part of the building unoccupied; listed buildings; timber-frame construction; tenants in food processing, woodworking, spray painting or waste; a fire claim in the claims experience. - Excluded: composite panels with an expanded polystyrene (EPS) core, or a core nobody has confirmed (panels confirmed as mineral wool, or certified by the LPCB, are written); buildings that are wholly unoccupied, awaiting demolition or awaiting conversion; thatched roofs; tenants in recycling, fireworks or nightclubs; any building outside the UK. A risk is complete enough to quote when the submission gives a proposal or broker presentation, the sums insured, the claims experience, and the construction and the occupancy of each building.

Questions

  1. Which class of business is the broker asking us to quote? Choice

    Choose from what the broker asks for and what the risk is, not from the name of the mailbox.

    • Property owners Buildings and loss of rent for a landlord whose buildings are let to tenants.
    • Commercial property for an occupier Buildings, contents, stock and business interruption for a business that occupies its own premises.
    • Commercial combined Property and liability cover together, as one policy, for a trading business.
    • Liability only Employers', public or products liability on its own, with no property cover asked for.
    • Contractors Contractors' all risks and liability for builders and trades, covering work in progress on other people's sites.
  2. How does this risk fit our appetite wording? Choice

    Use the appetite in the context. When the risk has both a referral feature and an excluded feature, choose Outside appetite. Judge only what the email and the attachments say. An underwriter confirms every answer before anything is sent to the broker.

    • In appetite The class, construction and occupancy are all ones we write, and no referral or exclusion applies.
    • Referral We could write it, but a referral feature in the appetite applies, so a senior underwriter must look.
    • Outside appetite At least one feature of the risk is excluded by the appetite. An underwriter confirms before any decline is sent.
  3. Does the submission describe any construction, occupancy or activity that our appetite excludes? Yes / No

    Use the excluded list in the context. Count a feature the broker states or that a survey in the attachments reports, even if the broker plays it down or says it is being fixed. Yes: The email or an attachment describes at least one excluded feature. No: Nothing described is on the excluded list.

  4. Does the risk match the target business named in our appetite? Yes / No

    Use the target business in the context. Every part of the description must fit. Yes: The risk fits every part of the target business description. No: At least one part does not fit, or the submission does not say.

  5. Is the submission complete enough for an underwriter to quote? Scale

    Use the list of what a quote needs in the context. Check only whether each item is given or attached, not whether any figure is right.

    • Too thin to judge Little more than a client name, an address and a class; not enough even to judge appetite.
    • Gaps to fill Enough to judge appetite, but at least one item a quote needs is missing, so the broker must be asked for more.
    • Ready to quote The proposal or presentation, sums insured, claims experience, construction and occupancy are all given or attached.
  6. Does the claims experience in the submission mention a large loss, repeated claims or a claim still open? Yes / No

    Read only the claims experience of the risk. Do not count declarations about directors or owners, such as convictions, insolvency or court judgments; the underwriter reads those. Do not weigh any amount yourself. Yes: The submission describes a loss the broker or insurer calls large or serious, several claims of the same kind, or a claim that is still open. No: The claims experience is clean or shows only small, closed, one-off claims, or no claims experience is given.

  7. Why is this risk coming to us, as the broker describes it? Choice

    Choose from what the broker says about the current or previous insurer.

    • New venture or first purchase The client is buying cover for the first time, such as a newly bought building or a new business.
    • Remarketing at renewal The current insurer will renew, but the broker is testing the market for price or terms.
    • Current insurer declining to renew The current insurer has said it will not renew this client, for example after claims or a survey.
    • Current insurer leaving the class The current insurer is withdrawing from this kind of risk or from the market as a whole, not from this client in particular.
  8. Does the broker state a date by which terms are needed or cover must start? Yes / No

    Code reads the date itself; this question only says whether one is given. Yes: The email or the attachments give a renewal date, an inception date or a date for terms. No: No such date is given.

Lens columns

line, line_probability, appetite, appetite_probability, excluded_feature, excluded_feature_probability, target_risk, target_risk_probability, completeness, completeness_average, claims_history_concern, claims_history_concern_probability, market_reason, market_reason_probability, deadline_stated, deadline_stated_probability

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